Shipping and Delivery Policy

Shipping Countries:

This shipping policy is valid for the United Kingdom.

Below you will find the average delivery time of all our packages:

Order cutoff time: 17:00 (GMT) Greenwich Mean Time (London), after this time we no longer process orders received on that day. For orders processed after cutoff time, one day gets added to the delivery time estimate.

Order handling time: 1 - 2 days, fulfilled Mon. to Fri. After this time the shipment for the order is delivered to the carrier company and ready for transit.

Transit time: 7 - 8 days, Delivered Mon. to Fri.

We use the following carriers parties:
- DHL
- UPS
- FedEx

Shipping costs

Shipping is free. We cover the shipping costs for every order. All our products are delivered to your home, 100% free. There is also no minimum order quantity required.

Tracking your order

You'll receive an email when your order is shipped with a Tracking number. We provide our customers with a self hosted Track your Order which you can use to track your package.

Please contact us via email at info@willownestliving.com if you have any questions about your order and shipment. Our service team is happy to assist you.